LeasePlan USA has promoted Becky Langmandel to vice president of analytics, consulting and transformation (ACT). In this role, she leads a team of consultants that support client success by identifying actions that lead to cost savings.

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Have you ever been asked to evaluate a business process or identify problem areas in one? This can be a daunting task, especially if you don’t do it every day. Where do you start? What steps should you take? You don’t need any fancy tools. Just follow these 5 steps.

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