6 steps to integrating telematics into your CRM
Companies use a wide variety of telematics to get the most of their ﬂeet vehicles. They use Customer Relationship Management (CRM) tools to manage their customer relationships and sales activities. The most forward-looking of these companies are driving efﬁciencies, reducing costs and improving customer engagement by integrating their CRM and their telematics solutions. To start maximizing revenue and efﬁciency while minimizing total cost of ownership, follow these 6 steps to integrate telematics into your ﬂeet.