Trucks. We sure do love them in America. We’ve all heard passionately loyal truck owners say they would never consider switching brands. And, looking around, we can easily see the love people have for their trucks by the thousands of dollars in customizations they make to them. Deeper-sounding exhaust systems, lift kits that raise common light-duty trucks to monster-truck levels, larger wheel and tire combinations for crawling over boulders and through the deepest of mud bogs. There’s no mistaking it, American truck owners revel in driving trucks that not only get the job done with ease but look amazing doing it.

The question is, what do the current attitudes surrounding truck ownership, both passenger and commercial, mean for the receptiveness to the clean, quiet, and often elegantly designed electric trucks currently being conceptualized by new startups and legacy brands? Not to mention acceptance of worlds-apart styling like Tesla’s Cybertruck?

No doubt, the use-case benefits of electric trucks are glaringly obvious if well-executed. Despite the potential long-term benefits though, there are many challenges for electric, and the first is the mental shift necessary for truck owners to switch from the proven performance of their diesel trucks to smaller, silent, emission-free trucks that appear less capable. And that’s just for personal light-duty trucks. Commercial light-duty trucks and larger Class 8 semis pose much bigger problems for the adoption of electrified drivetrains when considering the impact higher payloads and longer distances have on battery systems and charging infrastructure.

Personal truck purists may be a hard sell

The electric truck and SUV concepts we’ve recently seen from Rivian certainly look like electric vehicles both on the outside and the inside. Then there is the polarizing design of the Tesla Cybertruck that in no way resembles anything we’ve ever seen. This might not be a good thing when attempting to maximize the adoption of new technology. It’s not easy convincing salt of the earth, hard-working diesel dually drivers that turning on the heat will now require taking their leather work gloves off so they don’t mar up the pretty touchscreen control system. Some may say it’s not really a truck if you have to be that gentle with it, and understandably so. There is work to be done, after all.

Considering the light truck market is the darling of the automotive industry with dominant annual sales numbers when compared with other vehicles in auto-maker lineups, some legacy brands are cautiously contemplating anything that may turn off their intensely brand-loyal buyers. Daimler Trucks North America CEO Roger Nielsen believes the focus at this stage shouldn’t be on rushing to market, but on acquiring knowledge and building customers’ confidence in this technology. “I don’t want to get caught in some kind of race,” Nielsen said during a media roundtable in October. “What we’re trying to do is get the most experience that we can.”

Trucks with electric powertrains certainly possess the potential to displace fossil-fuel trucks when it comes to utility. The incredible low-end torque capabilities of electric motors can make doing hard-working truck things easier without the fossil fuel costs, air pollution, and mechanical malfunctions of diesel and gas motors. Additionally, when building a vehicle from the ground-up, there is more room for adding benefits such as onboard pneumatic systems that can both run tools and adapt the suspension to varying needs. Indeed, if the Tri-Motor Cybertruck features and performance stats are legitimate, buyers will have some real reasons to overcome any qualms they may have about the styling.

Perhaps some brands will serve truck buyers who prefer a more classic truck style by finding ways to simply swap out the powertrains, leaving the rest of the truck visibly identical or only slightly modified. In fact, Ford is developing an electric version of its F-150, rumored to roll out as early as 2021. They even made a publicity video of the truck pulling a train full of fossil-fuel-powered F-150’s. That’s at least one legacy brand going the traditional-style route. If there’s one thing the legacy truck brands know, it’s how to make trucks that scratch the style itch of people who prefer a truck that looks more brawny than graceful. It will be exciting to see how they introduce EV trucks into their lineups with styling that doesn’t discourage purists from giving them a chance.

Commercial trucks are a much bigger challenge

Challenging as it may be for electric to gain acceptance in the personal light-duty truck market, the big commercial Class 8 semis that play an integral roll in our country’s economy pose even greater challenges for electric implementation, but much less due to aesthetics or perceptions of weakness. It’s a no-brainer for any fleet to switch from diesel to a powertrain made up of electric motors and batteries if it can crank out the same miles in the same amount of time. Currently, that’s the main hurdle to overcome for companies working on electric technology for commercial trucks. “The coast-to-coast Class 8 sleeper, I think, is a long way from being electrified purely as a battery-electric vehicle,” said Darren Gosbee, Vice President of Engineering at Navistar, Inc. “The battery technology, we believe, has to go through another revolution of development to be able to get to a point where the energy density of the battery is there.”

Beyond the engineering struggles with long-haul trucks, there are still infrastructure considerations that can make electrifying even a local-only fleet cost-prohibitive or too disruptive to the organization. The massive batteries of EV trucks require staggeringly large amp loads to recharge, and the electrical service necessary to deliver the amount of power needed to recharge even a few EV rigs can totally max out the electrical capabilities of the building. Upgrading existing buildings might be too costly, or worse, it may be necessary to completely move operations to facilities in an area with more adequate support from local electric utilities. This, keep in mind, is the major challenge companies are having that operate local route trucks that are back in the depot each night. For long-haul fleets, the infrastructure complications go much further.

Most obviously, the biggest challenge for OTR fleets is that there needs to be significant charging infrastructure put in place along the routes that long-haul trucks frequent. Just think about all of the trucks filling up the lots and ramps at rest areas every single night. Most idle all night long to maintain power supplies for the comforts of sleeper cab living. What if instead, they needed to charge up? That’s a real problem.

Trillium, which was acquired by Love’s Travel Stops & Country Stores in 2016, is working on solutions for long-haul charging that go beyond reliance on the local electric utilities. The company, best known for its more than 200 public and private CNG fueling stations, is expanding into electrification through a partnership with EV Connect, an electric vehicle charging firm, to establish light-duty charging sites at four Love’s locations in California. Trillium’s managing director, Bill Cashmareck said the company is developing a vehicle charging system that would produce on-site power from generators, turbines, and potentially solar energy, giving customers the ability to take power-generation into their own hands and reduce or even eliminate utility charges. That concept could work at a public truck stop or even a customer’s private lot, Cashmareck said. “We think we’re coming up with some innovative solutions for the EV market if fleets choose to go that way.

It seems most of the talk about transitioning Class 8 semis to clean power is about going fully electric and not so much about developing diesel-electric hybrids. One reason is that diesel-electric hybrids still have to navigate the regulations required for diesel. “To me, a hybrid gives you the worst of both worlds,” said Martin Daum, head of Daimler’s global truck and bus division, “You still have to fulfill all the regulations on exhaust for any given diesel truck,” and then you add the challenges of introducing battery-electric technology. That said, there’s a compelling argument for having a powertrain configuration where diesel produces power for most of the trip and then switches to electric power for local deliveries in more sensitive areas where noise and pollution are a stronger concern. Johannes-Joerg Rueger, president of Bosch’s global commercial vehicles business, said in an interview at IAA, “For the last mile, being able to drive fully electric would certainly be a plus. It comes with a cost but would offer some additional options.” It seems that at least for now, the viability of hybrid powertrains in long-haul trucks is still up for debate.

While electrification for OTR fleets isn’t quite here en-masse yet, there is some near-term good news for commercial EV viability when it comes to light and medium-duty local fleets. With shorter trips, lower payloads, and trucks that are back in the local depot nightly, the light and medium-duty local commercial truck segments face far fewer challenges than the OTR Class 8 segment currently does, making them an ideal candidate for developing the technology further for their larger truck counterparts.

Peterbilt Model 220EV

One example is the new Peterbilt Model 220EV delivered to PepsiCo’s Frito-Lay division in October of this year. Frito-Lay is starting off their Zero- and Near-Zero-Emission Freight Facility Project with six of the battery-electric medium-duty trucks in its Modesto, Calif. fleet. The zero-emission 220EV is powered by two battery packs for a total capacity of 148kWh, coupled with a Meritor Blue-Horizon two-speed drive eAxle. It boasts a range of more than 100 miles and only one hour needed to recharge, making it ideal for local pick-up and delivery routes.

Many more applications are in the works, too. “Peterbilt continues to lead the charge in electric commercial vehicle development. With Frito-Lay’s Model 220EV, Peterbilt will have 15 battery-electric trucks in three applications — city delivery, regional haul, and refuse — in customers’ hands running real routes and collecting real-world validation data,” said Jason Skoog, Paccar vice president and Peterbilt general manager.

This is exciting news for local delivery, refuse collection, and even tradecraft businesses with fleets, especially considering fuel consumption and maintenance costs are higher for city than highway driving, offering even greater returns on investment in electric fleets. Better yet, these companies will have even fewer barriers to adoption once localized power generation options become more prevalent in the marketplace. All this adds up to higher rates of adoption for light-duty and medium-duty electric trucks, paving the way for technological advances that will offer greater viability for electric in the Class 8 market.

One thing is for sure, and that is trucks of all sizes have an exciting new future ahead of them. Battery technology is only getting better, and the stakes for companies working on electric truck technologies are tremendous, creating huge incentives to invest in the research and development of electric truck tech. This means it’s only a matter of time until we enjoy remarkable new ways to love the trucks we drive and that drive the growth of our country.

Sources: Transport Topics, Automotive Fleet

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A driver checking the details of his next stop on his phone. Low tire pressures from an overnight drop in temperature. Front brakes with only 22% of their pad life left. Any of these items by themselves might seem relatively harmless, but the fact is they often combine with other small issues, leading to much bigger problems for fleets. In the past, the correlations between such small details were difficult to discover for fleet managers, but the total connected vehicle space will soon have a new product to finally change that.

A revolution in telematics is coming that promises to provide fleet managers and drivers under their guardianship with far more relevant and actionable data than in the past, enabling them to turn mountains of problem-causing ingredients into manageable molehills that never materialize. With these upcoming advances in telematics, fleet managers will gain a 360-degree view of overall fleet and driver behavior no matter what make and model of vehicle they drive. There will be nearly limitless possibilities for not just lowering fleet hard operational expenses, but also the reduction of soft expenses like inefficient workflows, driver habits that increase labor expenses, and factors contributing to worker fatigue.

Telematics integrations enabled by the Internet of Things

Telematics isn’t a new technology at this point, it has been providing companies with fleets the ability to better forecast maintenance by gathering basic vehicle diagnostic data over the OBD-II standard for many years now. In recent telematics advances, more data point sensors have been introduced, providing fleet managers with much deeper insight than simple wear and tear part statuses and preventative maintenance forecasts. Now it’s possible to much more accurately forecast unexpected parts failures through benchmarking data, a major improvement as unexpected part failures are the most disruptive to the bottom line of all service issues because they affect not just equipment costs but driver labor costs as well. Paying an employee to wait in a broken-down truck is like setting a pile of money on fire, not to mention the ill-will it creates with the employee who might then have to work a longer shift to complete their work. As helpful as recent advances in the telematics space has been, a more complete view generated by a total telematics system has the potential to offer exponentially better returns on investment in the technology than ever before.

Before the advent of more advanced central control systems in vehicles, the boom in the “Internet of Things” (IoT) for consumer goods resulted in sensors and data transmitters being integrated into a plethora of in-home devices that connect with some sort of central hub like a cellphone or smart speaker like Amazon’s Alexa. We now have coffee makers that automatically turn on with the press of a phone’s snooze button, doors that lock automatically when leaving the electronic borders of a home, tiny keychain tokens that track keys and can even ring to assist in location, and cars with multiple cameras placed inconspicuously that are able to scan a 360 degree perimeter even in the rain at night. Because of this boom, the costs of the components that make all of this data connectivity possible have come down dramatically along with increasingly fast supply chains for ever-more integrations. Now, these technologies are starting to stream into the fleet management world to improve the lives of fleet managers, the drivers they are responsible for, end customers, and society as a whole.

Fleet asset protection possibilities

Protecting the movable assets that travel in fleet vehicles is also possible. Take for example a telematics integration like BeWhere, which utilizes low energy beacons to automatically track movable assets to better manage tools, equipment, inventory, and other non-powered assets. Fleets that have numerous onboard high-value assets stand to realize incredible savings with systems like this by reducing inefficient tool placement in vehicles, prevention of forgetting tools at the shop or customer location, tracking of inventory, and theft prevention. Integrations such as Quik Lokate utilize wireless Bluetooth sensors with temperature, light, proximity, door open/close, and humidity options which can greatly assist in product shrinkage for fleets in the food, beverage, and technology industries where inventories are more susceptible to environmental damage.

Of course, the most crucial assets to be protected using a total telematics system are the people driving fleet vehicles and those potentially affected by accidents with fleet vehicles. Integrations like the camera-based Mobileye Collision Avoidance System warn drivers of the risk of a collision a few seconds before it happens. The system works by continuously monitoring the road ahead and analyzing for the risks of oncoming collisions, unintended lane departures, tailgating, and pedestrian and cyclist hazards. The system can differentiate between vehicles, pedestrians, and cyclists, while also recognizing lane markings and speed limit signs. This all adds up to a fleet experiencing far fewer occurrences of harm to humans, damage to fleet vehicles, and even customer property damage.

Driver-centric integrations add even more value to data

The ability to measure and track nearly every asset a worker interacts with is a boon for sure,

but what may prove even more advantageous is the ability to detect driver habits that contribute to accidents and overall poor performance. The Guardian by Seeing Machines is a highly advanced real-time accident prevention technology, using sophisticated eye and face tracking software to detect driver fatigue and distraction. This device can provide immediate intervention through in-cab audio and vibration alerts to the driver. The system also provides fleet managers with daily and weekly reports along with notifications when drivers are at risk.

Additionally, the connected wearables market segment of the IoT revolution can be tapped to integrate worker biometric feedback into the data stream for even more granular data. Small biometric sensors can be easily embedded in unobtrusive wearables like wristbands. Think Fitbit, but for fleets. The implications of this are potentially massive. If companies can get a more detailed read on the true factors contributing to worker fatigue, for example, that insight alone could result in tremendous savings by leading to reduced insurance premiums, workers suffering from fewer overuse stress injuries and even better worker diet choices that help maintain steady energy levels.

Wearables can provide biometric feedback like blood glucose, blood alcohol content, and heart rate, but also can include accelerometers to measure worker movements in fine detail, such as time spent searching for tools in the work vehicle, average time waiting at suppliers or customers, or how much walking is done throughout their day. This provides a much clearer picture of the true factors leading to worker productivity loss. Perhaps stepping down out of the truck backward using a hand-grab leads to less fatigue than jumping down onto one foot first. The simplest of movements over an entire workday can at the very least add up to hours of lost productivity over time, not to mention workers’ comp claims from injuries. These devices bring to light such tiny optimizations with huge potential benefits.

The total connected vehicle – a true 360 view for fleet management

Of course, a multitude of sensors providing near-infinite amounts of data from both vehicles and workers is completely useless in raw form. What’s required is some serious computing power to crunch it into usable feedback that isn’t totally overwhelming to fleet managers and drivers alike. The new OneConnect vehicle dashboard by LeasePlan does just that. The OneConnect is a 360-degree fleet view tool that helps companies with fleets manage everything from maintenance and fuel costs to driver behavior, route mapping, and more. This central hub for processing information from an array of data sources regardless of vehicle make and model will be able to assist in finding unexpected links between data points that reveal new ways to optimize fleet costs and driver processes. Even more impactful is all of that data is aggregated and processed across a global network of many different fleets, enabling us to benchmark and implement the factors that contribute most to the bottom line. From a data science standpoint, this amount of data is far more statistically accurate, and hence, more relevant and actionable for companies in decision-making across the board.

Being able to discover connections never considered before is just one facet of new total connected vehicle telematics systems. The end customer also stands to enjoy a much higher level of customer service from companies implementing these systems. Shorter shipping times, fewer items lost in transit, less instances of forgotten tools or supplies that delay job progress, and more accurate arrival times for service appointments are merely scratching the surface of ways customers will enjoy superior levels of service. Overall, this technology enables a vastly improved experience for every stakeholder involved, from fleet manager to driver to end customer. Telematics has come a very long way already, but a sea change is approaching that will truly revolutionize fleet management in ways never before possible. Preventative maintenance planning can be entirely data-driven versus still using a discomforting amount of guesswork based on relatively unscientific tracking methods. Workers will be able to perform more consistently throughout the day instead of having as many peaks and valleys in their personal energy and performance. And most importantly, the occurrence of accidents will be drastically reduced. Millions of data points, generated by a multitude of sensors, all crunched into actionable feedback by a central hub will soon almost entirely prevent minor maintenance issues from building up to the point of problems.

Sources: Geotab, Automotive Fleet

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LeasePlan executives will be presenting at two big industry conferences this week, Fleet Forward Conference in San Jose, Ca., and Connected Fleets USA, Atlanta, Ga.

Felipe Smolka, executive vice president, transformation, joins an exciting panel at Connected Fleets USA, to discuss Mobility-as-a-Service (MaaS) and the challenges it will bring to the fleet industry. Today, MaaS is all about giving people customized and flexible transportation options, but how can existing – and indeed future – technology be leveraged for managing a shared fleet?

“I’m looking forward to the event and to contributing to what I’m sure will be an insightful panel discussion. Mobility-as-a-Service is an exciting area for fleet to move into, but also an extremely important one. MaaS is without a doubt the future of the transportation industry in general, and we’ve already made extensive inroads into solving some of the unique problems faced by consumers in this space. The trucking industry especially is ripe and ready for disruption, and I think we will see that with MaaS.” said Smolka.

For more information about the event, click here:

Greg Buckland, chief information officer, will co-present a session on data privacy and controls at Fleet Forward. With so much computing power packed into our vehicles today, and continuous streams of data being fed back and analyzed, we need to be careful to ensure that strict privacy regulations and protocols are always followed. And it can get confusing fast. This panel seminar takes the data conversation to the next step for fleets, understanding how the data will be accessed and data governance usage, obtaining driver consents to use their data, and much more.

Buckland had this to say: “I am excited to be part of a conference that focuses on tech in fleet. As our lives become more connected we must pay close attention to the increase of data in our vehicles and from our vehicles. Security often becomes a second thought to progress. GDPR and now CCPA are bringing security and privacy back into focus where it should be. More than ever it is important to establish best practices around driver and vehicle data to continue to harvest the benefits from it while keeping our clients’ information protected.”

For more information about the event, click here:

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“The safety of my children is not my number one priority while driving.” Very few, if any, parents would make this statement. So why is it that 83 percent of teens say their parents engage in unsafe driving habits with them in the car? Considering the high degrees of motivation a parent has to keep their children safe, why would they ever act otherwise? Something else must be at play, some unseen influence literally driving parents to distraction.

The parent-child protective bond might be the most deep-seated motivator of all, yet even that seems mostly ineffective if statistics are any indication. So how could fleet managers possibly hope to shift an entire company culture towards driving more safely? This seems especially unlikely considering fleet managers aren’t physically present while the driving is taking place. To tackle this issue, we must first unpack how human motivation works. Why do people engage in what they know to be dangerous behavior to begin with, let alone allow that behavior to fester into a full-on bad habit they regularly engage in? When hidden motivators work to influence our behavior as humans, it can sometimes feel as though we are powerless to change. To solve this problem, we must first address the awareness component of habit formation. It’s helpful to remind ourselves of Peter Drucker’s timeless words, “You can’t manage what you can’t measure.”

The hidden forces that drive human habits

For fleet managers, perhaps the biggest hurdle in encouraging safer driving habits is the simple fact that there isn’t any direct supervision of the drivers. In the past, basic data trends at the vehicle cost of operation level could reveal things like routinely poor fuel mileage, but that’s only sometimes an indicator of chronic speeding. Perhaps that driver simply takes off from stops too swiftly but then drives the speed limit? Fortunately, newer telematics tools can provide far greater insight into the totality of fleet driver habits and how they affect the safety metrics of the entire fleet.

Of course, raising awareness through measurement is only the initial step in shifting mindsets to be more safety-oriented when it comes to driving. At the recent Fleet Safety Conference in Henderson, Nev., Kristofer Bush, LeasePlan’s Vice President of product management, gave a presentation on getting to the root of safety. In his presentation, he started by covering the psychological aspects of how driver safety habits are formed, referencing six main sources of influence on human decision-making:

  1. Personal motivation.
  2. Social motivation.
  3. Structural motivation.
  4. Personal ability.
  5. Social ability.
  6. Structural ability.

Let’s cover these in more detail to make sense of how each is applicable to motivating fleet drivers.

Personal motivation

While most people’s desire to be a “safe driver” is genuine, the term is generally too vague and distant to affect actual behavior. More often, a driver’s short-term motivation is directed by a variety of factors like reducing drive time, not getting stuck behind slow-moving vehicles, meeting delivery quotas, and motivators personally unique to the individual.

Social motivation

Companies that have a widely distributed network of drivers who infrequently interact with fellow fleet-drivers and managers are faced with a major challenge regarding social motivation. One possibility is creating score-based ranking systems with leaderboards for drivers to drive healthy competition and awareness of the good habits their industry peers engage in.

Structural motivation

These can be more direct motivators like tiered compensation plans, bonuses, and other direct rewards for performance. When no link exists between performance and the fulfillment of lower-level needs on Maslow’s hierarchy, motivation becomes nearly impossible.

Personal ability

Without any immediate feedback on driving habits, it’s easy for drivers to fall prey to their less desirable motivators. Providing a method for instant feedback on performance helps enable drivers to take charge of their habits.

Social ability

Companies that provide only direct one-on-one feedback to drivers miss the enabling power of social recognition. If employees are blind to the performance of co-workers or industry peers, it’s harder for them to see why they need to make changes because they have no reference for what the results of those changes look like.

Structural ability

Creating a work environment that fosters success is key. If drivers must wait until a quarterly performance review to gain feedback on driving performance, they are much more likely to be tempted to engage in bad habits while driving. Tools that provide instant feedback on driving safety, efficiency, and compliance provide a much more hospitable environment for the formation of good habits. Once the underlying influences are identified and addressed to provide full awareness of the situation, the real work of habit formation can begin.

Aptitude is not the same as attitude

When considering providing feedback on driver behavior, it’s important to keep in mind the fact that many drivers self-rate their driving aptitude as good or even superior compared with other drivers. This especially holds true for fleet drivers who log exponentially greater mileage than the average drivers they share the road with. Considering the generally valid rule that time spent doing an activity leads to higher levels of ability, our beloved road warriors aren’t totally off-base, so it’s crucial as fleet managers to be mindful of the high regard many drivers hold for their driving ability. Insulting a person’s intelligence is a sure-fire way to increase resistance, if not trigger total insubordination, and will not help in winning over the minds of employees.

What’s needed is a shift from criticizing driving aptitude to developing the proper driving attitude when crafting better social influence initiatives and communicating performance feedback to fleet drivers. Drivers need to understand fleet managers aren’t denigrating their level of driving skill, but simply addressing the underlying attitudes toward driving, because attitude is what truly dictates the decisions that form habits.

Company culture – the attitude of the whole

Changing company culture is a topic of much debate, and changing the culture of a widely distributed company such as one with a fleet of drivers who may never interact with one another is an especially challenging scenario. First, what is “company culture” even? Ben Horowitz states it boldly in the very title of his new book, “What you do is who you are – how to create your business culture,” Horowitz posits that the very essence of a culture is what people within that culture habitually do, both in companies and outside of them.

To break it down further, company culture starts with an employee’s observations of what other people in the company do on a regular basis, and those observations become the employee’s narrative about what kind of company it is they are working at. If a driver’s peers routinely speed to meet delivery quotas, it’s much more likely a new driver will quickly adopt the same behavior because “that’s how we do it here.” If a company wants to shift the attitude behind the daily actions that make up the culture there, it must find a way to provide universal feedback that makes obvious what habits are acceptable and which are not. Company leadership must make it clear that “we are this type of company because we engage in these habits surrounding our driving.” Fleet drivers should be encouraged to ask themselves questions such as, “What type of company do I want to be associated with? One known for excellence and consideration of society members? Or one known as careless and a menace to society?”

A new paradigm in driver motivation – gamification

So far, this all may sound like companies need to hire a team of psychologists to address the psyches of their fleet drivers, but fortunately, there is a promising alternative for tapping into the innate human desires that motivate real change – gamification. It turns out, games are a nearly irresistible motivator for changing human behavior. As counterintuitive as it may sound, making a game out of driving can have a tremendous impact on driving habits. To be clear, these aren’t games in the traditional sense of the word, but rather a structured way of presenting feedback that taps into the reward systems we all possess.

OneScore – The ultimate driving habits machine

Employees all playing their own driving games may give managers nightmares of having to referee scores of drivers, but fear not, LeasePlan has a gamification tool fleet managers can use that provides real-time feedback to drivers sans supervision by management. We call this feature OneScore, and it is already available in our MyLeasePlan app. The intuitive interface provides a single score with color-coding that provides ever-present awareness of overall fleet member habits. Driver OneScores are comprised of three main categories of performance: safety, efficiency, and compliance. Multiple aspects of each category are tracked primarily by the driver manually entering information like fuel consumption, mileage, maintenance receipts, and registration updates. With this system, social motivating and enabling influences are inherently built-in, as the parameters that go into a driver’s OneScore are based on benchmarking the best drivers. To further concrete habits, social motivators like company leaderboards for OneScore or bonus structures could also be used, along with structural influences like monetary bonuses, rewards, or raises.

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Welcome to the October Product Rundown! Here you’ll find the latest updates and tech improvements we’ve been working on right here at LeasePlan. If you’d like to know more about any of the products or services you see here, feel free to reach out to your account manager to get started today.

Intelligent communications take us from order to delivery

We’re improving our order-to-delivery communications, which means more timely, informative updates for you and your drivers along the way. Drivers will still be notified every step of the way, from the time the manufacturer receives the order right up until the time of delivery. If your driver is turning in a vehicle, we’ve got that covered, too.

These new updates will be sent through email and are also accessible in the MyLeasePlan app. Within the app, drivers can see the estimated vehicle delivery date and even details on where and how to complete pick-ups and turn-ins.

MyLeasePlan usage skyrockets

LeasePlan has seen more than 10,000 new users join the MyLeasePlan app community this year. We talked to a few of them to find out what they’re loving the most.

One driver said they love the OneScore feature the most – specifically, the ability to keep tabs on his own performance. “I especially like it when I do something to make my score go up,” he said. Makes sense – OneScore works in real time and drivers always have a clear view of what their scores are made of.

Another driver said the ability to open the app and check on vehicle order status was the biggest benefit for her thus far. Without having to rely on emails or phone calls, she was still able to gauge how long it would take to receive her vehicle, and even details on where and how to pick it up.

Elle was popular among our drivers as well! They mentioned how easy it is to use and how Elle has simplified everyday concerns, like policy questions and personal mileage logging.

Picking tires: do you know the differences?

As winter approaches, we’ll be talking more and more about how to decide which tires are best for your fleet. But to start, we’ve saved you some time and compared a few. We think there may be some differences that might surprise you.